Mobilising CRM Delivers Competitive Advantage to European Organisations
New report indicates that more than half of European companies lost out on sales and service opportunities before deploying mobile CRM
London, UK and Waterloo, On – Launched today are the findings of a study by Forrester Consulting on behalf of Research In Motion (RIM) (Nasdaq: RIMM: TSX: RIM) that highlight how and why organisations in Europe are mobilising enterprise applications, like Customer Relationship Management (CRM), to gain a competitive advantage.
Based on the responses from over 1,000 business and IT decision makers, from companies in France, Germany, Italy, Spain and the UK, the research shows that the top two reasons organisations mobilise CRM are improved sales and improved employee productivity (87%). The third biggest driver to mobilise CRM was improved customer service (55%), suggesting that the trend to mobilise enterprise applications not only benefits internal operations, but also increases customer satisfaction.
With information changing at such a fast pace in today’s business environment, mobile employees can not solely rely on accessing information from a desk-based system as it is often inaccessible on a timely basis or out of date by the time they leave the office. Respondents from the study also outlined five main benefits of mobile CRM, compared to traditional desk-based access, which included:
Improved productivity of front-line personnel (77%)
Improved customer experience (74%)
Increased customer satisfaction (73%)
Improved business process efficiency (73%)
Reduced CRM costs (63%)
Chris Burke, Managing Director of Research In Motion, EMEA, commented: “To be effective, mobile workers need to call upon the most up-to-date information wherever they are. Many of our customers, in a broad range of industries, have already recognised that mobile CRM can offer significant operational and customer-facing benefits and they are selecting the BlackBerry platform for its security, manageability and depth of support from CRM application vendors.”
Nearly three-quarters (73%) of the respondents who have deployed mobile CRM explained that it helps front-line personnel be more effective in their jobs. Empowering employees to access and update information wherever they are can prove to be a real business benefit not only to mobile workers, but also for office-based employees who rely on real-time data.
The survey sample represented different sized organisations from across Europe and showed that although more larger companies (>500 employees) have mobilised CRM systems to date, a greater number of smaller organisations (63%) have plans to mobilise their CRM systems. The benefits are so compelling, in fact, that over two-thirds (69%) of companies who have mobilised CRM stated that they are likely to recommend others do so. The most common areas within an organisation that utilise mobile CRM are:
Sales (63%)
Customer service (60%)
Field service (51%)
The study is testament to the interest many organisations are expressing to mobilse enterprise systems for their ever increasing mobile work force. The report outlines that more than half the respondents who have a CRM system in place previously lost sales or service opportunities because the information they needed was available back at the office. Burke, added: “This alone is a compelling enough reason for organisations to seriously consider extending their CRM solution to mobile workers.”
About the study
The research was undertaken in March 2009 and involved interviewing 1,005 business and IT decision makers from companies in United Kingdom, France, Germany, Italy and Spain. The sample represented a broad cross-section of industries as well as organisational size with an equal proportion of respondents coming from organisations larger, and smaller, than 500 employees. The full research report is available to download for free from: http://www.blackberry.com/uk/mobilecrm
About Research In Motion (RIM)
Research In Motion is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market. Through the development of integrated hardware, software and services that support multiple wireless network standards, RIM provides platforms and solutions for seamless access to time-sensitive information including email, phone, SMS messaging, Internet and intranet-based applications. RIM technology also enables a broad array of third party developers and manufacturers to enhance their products and services with wireless connectivity to data. RIM’s portfolio of award-winning products, services and embedded technologies are used by thousands of organizations around the world and include the BlackBerry® wireless platform, the RIM Wireless Handheld™ product line, software development tools, radio-modems and software/hardware licensing agreements. Founded in 1984 and based in Waterloo, Ontario, RIM operates offices in North America, Europe and Asia Pacific. RIM is listed on the Nasdaq Stock Market (Nasdaq: RIMM) and the Toronto Stock Exchange (TSX: RIM). For more information, visit http://www.rim.com or http://www.blackberry.com.
Vip and RIM Launch the BlackBerry Storm in Serbia
First “Clickable” Touch-Screen Smartphone Combines Advanced Multimedia Capabilities with Powerful Communications Features
Belgrade, Serbia and Waterloo, ON., Canada – Vip mobile, a member of mobilkom austria group, and Research In Motion (RIM) (Nasdaq: RIMM; TSX: RIM) today introduced the new BlackBerry® Storm™ smartphone – featuring the world’s first clickable touch-screen – to customers in Serbia. The BlackBerry Storm smartphone’s powerful platform, including exceptional multimedia and communications capabilities, gives users an edge at work and at play, providing customers with personalized entertainment, information and communications at their fingertips. Purpose built for Vodafone and its partners, the BlackBerry Storm smartphone will be available in Vip mobile centers across Serbia. The price starts from RSD1 including a 1GB data package on a 24 month contract.
“We are proud to offer to our customers this highly anticipated smartphone. With the success of previously introduced BlackBerry smartphones, I am certain that the BlackBerry Storm will meet both the communications and multimedia needs of our customers” said Alexander Sperl, CEO, Vip mobile.
“We are very pleased to introduce the BlackBerry Storm smartphone with Vip and Vodafone in Serbia,” commented Mark Guibert, Vice President of Corporate Marketing at RIM. “Consumers and business customers alike will appreciate the BlackBerry Storm smartphone for its robust communications and multimedia features and for its innovative ‘clickable’ touch-screen.”
Vip mobile received the “IT Globus” Award by the Magazine Micro-PC in December 2008 for the introduction of the BlackBerry solution in Serbia. Vip mobile plans to continue the success story with the launch of the BlackBerry Storm smartphone.
Vip’s experts will be touring through Vip centers in Belgrade, Nis and Novi Sad to demonstrate how BlackBerry smartphones can be used to access communications, information and entertainment on the move.
BlackBerry Storm smartphone
The BlackBerry Storm smartphone’s unique SurePress™ touch-screen depresses ever so slightly when the screen is pressed, making virtual keyboards on the BlackBerry Storm respond like a physical keyboard and allowing easy and precise typing. The touch-screen interface also supports single-touch, multi-touch and gestures for intuitive and efficient navigation. The BlackBerry Storm can also be used in a portrait or landscape orientation to suit the task at hand.
Whether shopping for a gift online, editing an important office documents or reading a map, the BlackBerry Storm smartphone brings images to life with stunning clarity through its gorgeous 3.25-inch (480×360 at 184 ppi) display. A multimedia powerhouse, the BlackBerry Storm smartphone supports video streaming from mobile sites like YouTube (m.youtube.com), and has a built in media player that handles a number of music and video formats. It can even be synchronised with iTunes® and Windows Media Player* for you to enjoy your music on the move or used with the BlackBerry® Remote Stereo Gateway to enjoy songs through your home stereo. It features a 3.2 megapixel camera with variable zoom, auto focus and a powerful flash that also provides continuous lighting when recording video. Through its integrated GPS, the BlackBerry Storm smartphone can pinpoint its exact location, supporting applications like BlackBerry® Maps and other location-based applications and services.
Preloaded with a broad selection of applications that were custom-built for use on BlackBerry smartphones, the BlackBerry Storm from Vip enables you to simply and easily keep your web community pages current, chat with friends and colleagues on popular instant messaging services or even add pictures to your online photo collections on Flickr™.
Pre-loaded applications include:
Facebook® for BlackBerry Smartphones
Windows Live™ Messenger for BlackBerry Smartphones
Google Talk™ for BlackBerry Smartphones
Yahoo® Messenger for BlackBerry Smartphones
AOL® Instant Messenger™ for BlackBerry Smartphones
ICQ® for BlackBerry Smartphones
Flickr™ Photo Uploader for BlackBerry Smartphones
For more information please visit http://www.blackberry.com/storm or http://www.vipmobile.rs.
Media can access images and video of the BlackBerry Storm smartphone at http://www.rim.mediaseed.tv.
About Vip
On December 1, 2006 Vip, member of mobilkom austria group, was granted the license for GSM 900/1800 plus UMTS. Vip offers a full portfolio of mobile services for prepaid, postpaid and business users and was the first to introduce BlackBerry® from Vodafone to the market. Vip is the biggest Greenfield investment in Serbia to-date with planned investments of 250 million Euro in the first years of operations. At the end of March 2009 Vip served over 1.000.000. active subscribers and employed over 600 experts and managers. Vip is the exclusive strategic partner of Vodafone in Serbia.
For more information: http://www.vipmobile.rs.
About mobilkom austria group
Members of the mobilkom austria group, the mobile communication segment of Telekom Austria Group, are: mobilkom austria (Austria), Vipnet (Croatia), Si.mobil (Slovenia), mobilkom liechtenstein (Liechtenstein), Mobiltel (Bulgaria), Vip mobile (Serbia), Vip operator (Macedonia) and the latest acquisition, Velcom (Belarus). More than 8,000 employees serve 17.8 million customers.
At the end of 2008 mobilkom austria group recorded revenues of EUR 3,390.9 million, EBITDA of EUR 1,340.6 million and operating income of EUR 689.3 million. mobilkom austria group stands for innovation, both in marketing and technology. The launch of the worldwide first GPRS network in Austria in 2000, the introduction of the EDGE technology as the first company in Slovenia in 2003, the first launch of a UMTS network in Europe and Austria in 2002 and the first European launch of HSDPA 7.2 in Austria and Croatia in 2007 only prove its innovative role. The know-how transfer among the group members and markets provides rapid development and implementation of all products and services throughout the group. Since 2003 mobilkom austria group has a partnership agreement with Vodafone.
More information: http://www.mobilkomaustriagroup.com.
About Research In Motion (RIM)
Research In Motion is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market. Through the development of integrated hardware, software and services that support multiple wireless network standards, RIM provides platforms and solutions for seamless access to time-sensitive information including email, phone, SMS messaging, Internet and intranet-based applications. RIM technology also enables a broad array of third party developers and manufacturers to enhance their products and services with wireless connectivity to data. RIM’s portfolio of award-winning products, services and embedded technologies are used by thousands of organizations around the world and include the BlackBerry® wireless platform, the RIM Wireless Handheld™ product line, software development tools, radio-modems and software/hardware licensing agreements. Founded in 1984 and based in Waterloo, Ontario, RIM operates offices in North America, Europe and Asia Pacific. RIM is listed on the Nasdaq Stock Market (Nasdaq: RIMM) and the Toronto Stock Exchange (TSX: RIM).
Forward-looking statements in this news release are made pursuant to the „safe harbor” provisions of the United States Private Securities Litigation Reform Act of 1995. When used herein, words such as „intend” and similar expressions are intended to identify forward-looking statements. Forward-looking statements are based on assumptions made by and information available to Research In Motion Limited. Investors are cautioned that such forward-looking statements involve risks and uncertainties. Important factors that could cause actual results to differ materially from those expressed or implied by such forward-looking statements include, without limitation, possible product defects and product liability, risks related to international sales and potential foreign currency exchange fluctuations, the initiation or outcome of litigation, acts or potential acts of terrorism, international conflicts, significant fluctuations of quarterly operating results, changes in Canadian and foreign laws and regulations, continued acceptance of RIM’s products, increased levels of competition, technological changes and the successful development of new products, dependence on third-party networks to provide services, dependence on intellectual property rights and other risks and factors detailed from time to time in RIM’s periodic reports filed with the United States Securities and Exchange Commission, and other regulatory authorities. RIM has no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. RIM assumes no obligations or liability and makes no representation, warranty, endorsement or guarantee in relation to any aspect of any third party products or services.
Globe Brings the BlackBerry Storm – The World’s First „Clickable” Touch-Screen Smartphone – to Customers in the Philippines
Philippines – Globe Telecom today announced availability of the highly anticipated BlackBerry® Storm™ smartphone for its customers in the Philippines. The BlackBerry Storm features the world’s first “clickable” touch-screen and is packed with powerful communications and multimedia features.
The BlackBerry Storm smartphone boasts exceptional performance, and it comes with a stunning display and wealth of features including fast network access, a first class phone, desktop-style browsing, advanced multimedia, a 3.2MP camera, built-in GPS and the industry’s leading email and messaging capabilities – all designed to give users an exceptional mobile experience.
Globe will offer the BlackBerry Storm smartphone to business customers at flexible corporate postpaid plans through Globe Business. Globe Business provides wireless and wireline data and voice solutions relevant to the needs of enterprises from diverse industries, including top corporations in the Philippines.
“We are pleased to announce that the BlackBerry Storm is now available on Globe’s corporate plans offered by Globe Business. We equip our customers with the best and latest mobility solutions that will help them be more productive and competitive at work, regardless of where they are or at anytime of the day,” said Jesus C. Romero, Head of Globe Business.
He added, “Powered by Globe’s 3G network, the BlackBerry Storm smartphone will allow our business customers to accomplish more by keeping them connected to colleagues and clients and enabling them to instantly access information they require, thus extending their workplace.”
The BlackBerry Storm will also be available for retail customers with various postpaid plans that fit their needs and lifestyle. With the launch of the BlackBerry Storm, Globe is introducing its new Personal BlackBerry Plans.
“The BlackBerry Storm will allow consumers to keep their connections close at hand through instant messaging and access to social networking sites. This, coupled with the handset’s rich multimedia features, makes it an excellent choice for both work and personal use,” said Ferdinand M. Dela Cruz, Consumer Wireless Business Head at Globe.
“Globe Telecom is very pleased to offer the BlackBerry Storm smartphone to both business and retails customers. People can purchase from Globe Business Centers nationwide and select one of the newly launched Personal BlackBerry Plans. These are unique plans that combine phone calls, text messaging and mobile Internet access so that customers can fully enjoy the exceptional BlackBerry smartphone experience,” he added.
“We are very excited to launch the first touch-screen based BlackBerry smartphone in the Philippines with Globe,” said Gregory Wade, Regional Vice President, Asia Pacific at Research In Motion. “The BlackBerry Storm provides the unique combination of a full-featured smartphone with a large vibrant display and a truly tactile touch interface, making it a perfect choice for both personal and business use.”
Globe’s consumer and business customers will both be able to maximize their use of the BlackBerry Storm smartphone through Globe’s HSDPA (High Speed Downlink Packet Access) network, which allows users to experience wireless broadband connectivity.
Features of the BlackBerry Storm smartphone from Globe include:
Sleek, stylish design with chromed frame, contoured corners and stainless steel back
Large (3.25-inch), „clickable” touch-screen with 480 x 360 resolution at 184 ppi, delivering sharp and bright colours
A powerful media player that can play movies smoothly in full-screen mode, display pictures and slideshows quickly and manage an entire music collection (including the ability to create playlists directly on the handset)
Support for high-speed network connectivity
Full HTML browser that works in either portrait or landscape orientation and support for mobile video streaming on sites such as YouTube (mobile.youtube.com) and other mobile entertainment portals*
Purpose-built applications for easy access to popular IM and social networking services such as Facebook®, Windows Live™ Messenger, Yahoo!® Messenger, Google Talk™ and Flickr™
3.2 megapixel camera, with variable zoom, auto focus and a powerful flash that also provides continuous lighting when recording video
Ability to synchronise with iTunes® and Windows Media Player to enjoy music on the move** or through a home stereo using Bluetooth® and the BlackBerry® Music Gateway
A 3.5 mm stereo headset jack, support for the Bluetooth stereo audio profile (A2DP/AVRCP) and dedicated volume controls
An ambient light sensor that automatically adjusts the backlighting and an accelerometer that allows the BlackBerry Storm to be used in either a portrait or landscape orientation
Built-in GPS that supports location-based applications and services, as well as geotagging photos
1 GB of onboard memory storage and a microSD/SDHC memory card slot that supports up to 16 GB of additional storage per card. An 8GB microSDHC card comes preinstalled
Preloaded DataViz® Documents to Go® allows users to edit Microsoft® Word, Excel and PowerPoint files directly on the smartphone
Support for a wide range of lifestyle and business applications
Removable and rechargeable 1400 mAhr battery that provides approximately 6 hours of talk time on 3G networks and 15 days of standby time
Support on BlackBerry® Internet Service and BlackBerry® Enterprise Server
The BlackBerry Storm will be available from Globe in May. For more information, visit http://www.blackberry.com/ap/blackberrystorm. To learn more about Globe’s latest offerings, go to http://www.globe.com.ph.
* Please check with Globe.
** Using BlackBerry® Media Sync. Certain music files may not be supported, including files that contain digital rights management technologies.
About Research In Motion (RIM)
Research In Motion is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market. Through the development of integrated hardware, software and services that support multiple wireless network standards, RIM provides platforms and solutions for seamless access to time-sensitive information including email, phone, SMS messaging, Internet and intranet-based applications. RIM technology also enables a broad array of third party developers and manufacturers to enhance their products and services with wireless connectivity to data. RIM’s portfolio of award-winning products, services and embedded technologies are used by thousands of organizations around the world and include the BlackBerry® wireless platform, the RIM Wireless Handheld™ product line, software development tools, radio-modems and software/hardware licensing agreements. Founded in 1984 and based in Waterloo, Ontario, RIM operates offices in North America, Europe and Asia Pacific. RIM is listed on the Nasdaq Stock Market (NASDAQ: RIMM) and the Toronto Stock Exchange (TSX: RIM). For more information, visit http://www.rim.com or http://www.blackberry.com.
About Globe
Globe, a leading telecommunications services provider in the Philippines, creates and delivers products and services that are relevant to its customers and are easy to understand and use. Globe’s mission is to transform and enrich lives through communications that will help bring them closer to their aspirations and what matters most to them. As a pioneer, Globe continues to be a part of the revolution that’s connecting millions of people across the country and around the world. Beyond technology, Globe’s business is truly shaped by the bonds that tie Filipinos together. Visit http://www.globe.com.ph.
Forward-looking statements in this news release are made pursuant to the „safe harbor” provisions of the United States Private Securities Litigation Reform Act of 1995. When used herein, words such as „intend” and similar expressions are intended to identify forward-looking statements. Forward-looking statements are based on assumptions made by and information available to Research In Motion Limited. Investors are cautioned that such forward-looking statements involve risks and uncertainties. Important factors that could cause actual results to differ materially from those expressed or implied by such forward-looking statements include, without limitation, possible product defects and product liability, risks related to international sales and potential foreign currency exchange fluctuations, the initiation or outcome of litigation, acts or potential acts of terrorism, international conflicts, significant fluctuations of quarterly operating results, changes in Canadian and foreign laws and regulations, continued acceptance of RIM’s products, increased levels of competition, technological changes and the successful development of new products, dependence on third-party networks to provide services, dependence on intellectual property rights, and other risks and factors detailed from time to time in RIM’s periodic reports filed with the United States Securities and Exchange Commission, and other regulatory authorities. RIM has no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. RIM assumes no obligations or liability and makes no representation, warranty, endorsement or guarantee in relation to any aspect of any third party products or services.
SMART Communications, Inc. Announces Plans to Launch the World’s First “clickable” Touch-Screen Smartphone
SMART Communications, Inc. Announces Plans to Launch the World’s First “Clickable” Touch-Screen Smartphone
Manila, Philippines – Smart Communications, Inc. and Research In Motion (RIM) (Nasdaq: RIMM; TSX: RIM), today announced plans to launch the BlackBerry® Storm™, the world’s first “clickable” touch-screen smartphone, in the Philippines.
Nerisse Ramos, First Vice President and Head, Corporate Business Group (CBG) said, “SMART’s dedication to innovation through emerging technologies is evident with our launch of the BlackBerry Storm. This is also made very clear through our aggressive deployment and expansion of our HSPA network across the country, making the BlackBerry Storm a perfect tool for both business and personal useRunning on SMART’s HSPA network gives BlackBerry Storm smartphone customers a fast and powerful experience .”
Kat Luna-Abelarde, Vice President and Head, Small and Medium Enterprise Group (SMEG) added: “The BlackBerry platform has been widely deployed by corporate customers in country. We also see a growing demand for BlackBerry smartphones among small businesses and individual customers. SMART has developed a series of applications, such as sales force automation, customer relationship management and credit investigation, which have made it easier for businesses of all sizes to manage their day-to-day operations via BlackBerry smartphones.”
Adele Beachley, Regional Director, RIM Asia Pacific commented, “The BlackBerry Storm smartphone, with its innovative SurePress touch-screen, offers a unique user experience. Its chic design and rich communications and multimedia features combine to offer an excellent choice to customers who are looking for a powerful, fun and fashionable smartphone. We are very pleased to launch the BlackBerry Storm in the Philippines with Smart Communications.”
Designed to satisfy the needs of both consumers and business customers, the BlackBerry Storm smartphone delivers the powerful communications features, global connectivity and personal productivity advantages of the BlackBerry platform. Its SurePress™ touch-screen technology, which depresses slightly when the display is pressed, dramatically enhances the touch interface. Distinguished with the GSMA’s Best Mobile Technology Breakthrough award at Mobile World Congress 2009, the innovative SurePress touch-screen responds like a physical keyboard and it supports single-touch, multi-touch and gestures for intuitive and efficient application navigation.
The BlackBerry Storm smartphone boasts exceptional performance, a stunning display, HSPA network support, desktop-style web pages and advanced multimedia capabilities including a 3.2 megapixel camera with video recording, a powerful media player and an expandable memory card slot. In addition, the BlackBerry Storm is a first class phone, provides easy access to popular IM and social networking services, includes built-in GPS and features the industry’s leading email and messaging capabilities. Its built-in accelerometer also allows the BlackBerry Storm to automatically switch between portrait and landscape mode.
The BlackBerry Storm smartphone is a multimedia powerhouse with a built-in media player that can play movies smoothly in full-screen mode, display pictures and slideshows and manage an entire music collection (including the ability to create playlists directly on the handset). The BlackBerry Storm smartphone supports video streaming and can be synchronised with iTunes® and Windows Media Player* for music content or wirelessly connected (via Bluetooth®) to a home stereo using the BlackBerry® Music Gateway. The brilliant high resolution 3.25-inch display (480×360-pixels at 184 ppi) brings images to life with stunning clarity.
The 3.2 megapixel camera comes with autofocus, image stabilisation and a powerful flash that provides continuous lighting when recording video.
For easy access to popular IM and social networking services, the BlackBerry Storm from Smart Communications comes with purpose-built applications for Facebook®, Windows Live™ Messenger, Yahoo!® Messenger, Google Talk™, and Flickr™. The built-in GPS supports location-based applications and services, as well as geotagging photos. The BlackBerry Storm has 1GB of onboard memory storage and a microSD/SDHD memory card slot that supports up to 16 GB of additional storage per card.
Availability
The BlackBerry Storm is expected to be available from Smart Communications, Inc. in June. Pricing information and pre-orders are available through the respective Relationship Managers and Account Managers of the Corporate Business and Small and Medium Enterprise Groups, starting from free with the Plan 3500. This will also be made available for personal subscriptions through the Wireless Consumer and Infinity Groups. For more information on the BlackBerry Storm smartphone, visit:
http://www.blackberry.com/ap/blackberrystorm/.
** Using BlackBerry® Media Sync. Certain music files may not be supported, including files that contain digital rights management technologies.
About Research In Motion (RIM)
Research In Motion is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market. Through the development of integrated hardware, software and services that support multiple wireless network standards, RIM provides platforms and solutions for seamless access to time-sensitive information including email, phone, SMS messaging, Internet and intranet-based applications. RIM technology also enables a broad array of third party developers and manufacturers to enhance their products and services with wireless connectivity to data. RIM’s portfolio of award-winning products, services and embedded technologies are used by thousands of organizations around the world and include the BlackBerry® wireless platform, the RIM Wireless Handheld™ product line, software development tools, radio-modems and software/hardware licensing agreements. Founded in 1984 and based in Waterloo, Ontario, RIM operates offices in North America, Europe and Asia Pacific. RIM is listed on the Nasdaq Stock Market (NASDAQ: RIMM) and the Toronto Stock Exchange (TSX: RIM). For more information, visit http://www.rim.com or http://www.blackberry.com.
About SMART Communications, Inc.
Smart Communications, Inc. is the Philippines’ leading wireless services provider with 34.2 million subscribers on its GSM network as of end-September 2008.
A wholly owned subsidiary of the country’s dominant telecommunications carrier, the Philippine Long Distance Telephone Co. (PLDT), Smart and its subsidiaries operate a nationwide cellular network, a wireless broadband service, a satellite phone service, and mobile commerce services. Smart has the most extensive and modern digital communications GSM network and infrastructure in the country, covering over 99 percent of the population. Smart’s GSM network consists of over 6,400 base stations, over 2,000 of which have been equipped with wireless broadband capability by subsidiary Smart Broadband, Inc. (SBI). Smart also has over 1,000 3G base stations nationwide.
Smart offers the widest array of cellular service brands designed to address the needs of different market segments. Of the total subscriber base served, over 20.9 million are under its own brands such as Smart Buddy, Smart Gold and Infinity. The remaining 13.3 million are serviced through its subsidiary Pilipino Telephone Corp. (Piltel) under the GSM brand Talk ‚N Text. Another subsidiary, SBI, offers a wireless broadband service, Smart BRO, with 473,000 subscribers as of end-September 2008.
Smart has built a reputation for innovation, having introduced world-first wireless data services, including mobile commerce services such as Smart Money, Smart Load and Smart Padala. Smart also offers a 3G service, Smart 3G, and its Smart Link and Blue Ocean Wireless services to provide communications to the global maritime industry.
Forward-looking statements in this news release are made pursuant to the „safe harbor” provisions of the United States Private Securities Litigation Reform Act of 1995. When used herein, words such as „intend” and similar expressions are intended to identify forward-looking statements. Forward-looking statements are based on assumptions made by and information available to Research In Motion Limited. Investors are cautioned that such forward-looking statements involve risks and uncertainties. Important factors that could cause actual results to differ materially from those expressed or implied by such forward-looking statements include, without limitation, possible product defects and product liability, risks related to international sales and potential foreign currency exchange fluctuations, the initiation or outcome of litigation, acts or potential acts of terrorism, international conflicts, significant fluctuations of quarterly operating results, changes in Canadian and foreign laws and regulations, continued acceptance of RIM’s products, increased levels of competition, technological changes and the successful development of new products, dependence on third-party networks to provide services, dependence on intellectual property rights, and other risks and factors detailed from time to time in RIM’s periodic reports filed with the United States Securities and Exchange Commission, and other regulatory authorities. RIM has no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. RIM assumes no obligations or liability and makes no representation, warranty, endorsement or guarantee in relation to any aspect of any third party products or services.
Etisalat and RIM Introduce the BlackBerry Storm smartphone for the First Time in the Gulf
Unique “Clickable” Touch-Screen Smartphone Combines Advanced Multimedia Capabilities with Powerful Communications Features
Dubai, UAE and Waterloo, ON, Canada – Etisalat and Research In Motion (RIM) (Nasdaq: RIMM; TSX: RIM) today introduced the highly anticipated BlackBerry® Storm™ 9500 smartphone, featuring a unique „clickable” touch-screen, to customers in the United Arab Emirates (UAE). The BlackBerry Storm smartphone’s powerful platform and exceptional multimedia and communications capabilities give users an edge at work and at play, providing business customers and consumers alike with personalized entertainment, information and communications at their fingertips. Etisalat is the first to bring the much awaited BlackBerry Storm smartphone to the UAE.
“Our customers can expect a great experience based on our ability to innovate and offer comprehensive service ranging from an application portal, the latest devices and competitively priced packages,” said Abdulla Hashim, VP, Business Solutions, Etisalat. “The BlackBerry Storm leverages Etisalat’s HSPA mobile broadband service with coverage of up to 99% of the populated areas in the UAE and roaming in 120 countries worldwide, to offer a perfect blend of connectivity, flexibility and convenience.” He added, “This latest launch with RIM will create even more momentum in a market where Etisalat has been very successful in helping customers reap the productivity benefits of the BlackBerry platform.”
“We are delighted to support Etisalat in launching the BlackBerry Storm smartphone in the UAE. The innovative BlackBerry Storm excels in communications and multimedia capabilities and features the ‘clickable’ SurePress™ touch-screen,” commented Khaled Kefel, General Manager, Middle East at RIM. “Both business users and consumers will appreciate the significantly advanced touch-screen experience that this smartphone brings to the market.”
The BlackBerry Storm smartphone’s unique ‘clickable’ touch screen gives users an unparalleled experience — the display depresses ever so slightly when the screen is pressed, enhancing the touch interface for both typing and navigation. The stylish smartphone also boasts superior performance, a stunning display, 3G (HSPA) network support, desktop-style web pages and advanced multimedia capabilities including a 3.2 megapixel camera with video recording, a powerful media player and an expandable memory card slot. The BlackBerry Storm can also be synchronised with iTunes®* so customers can enjoy their music on the move; and with the BlackBerry® Music Gateway, they can even enjoy songs through their home stereo. The BlackBerry Storm also features a first class phone, easy access to popular IM and social networking services, built-in GPS and the industry’s leading email and messaging capabilities – all designed to give users an incredibly powerful, fast and intuitive mobile experience.
Be impressed with the amazing features of the BlackBerry Storm smartphone
The revolutionary BlackBerry Storm smartphone from Etisalat is priced as low as AED 72 per month and is available across all Etisalat Business Centres and retail outlets nationwide. Etisalat customers will also benefit from a three-month free promotion on the Domestic Unlimited package for BlackBerry® Internet Service, which gives unlimited access to Internet, email and mobile applications such as Facebook®, MSN, and MySpace.
For more information, please visit http://www.etisalat.ae/blackberry or call 101.
About Etisalat
Etisalat has been the telecommunications service provider in the United Arab Emirates since 1976. Since then, it has built up state-of-the-art telecom infrastructure and taken a leadership position of innovation and reliability among regional and international operators. Etisalat is one of the largest telecommunications companies in the world and the largest operator in the Arab world headquartered in the UAE (as per FT500 March 31, 2008).
Etisalat operates in 18 countries across Asia, the Middle East and Africa, servicing over 80m customers. It also has Points of Presence (PoP) in New York, London, Amsterdam, Frankfurt, Paris and Singapore providing a truly global reach.
In addition to being the UAE’s telecom provider, Etisalat has now expanded to manage and operate telecom companies in Saudi Arabia, Egypt, Sudan, Pakistan, Tanzania, Benin, Burkina Faso, Gabon, Niger, Togo, Republic of Central Africa, Ivory Coast, Nigeria , Indonesia and Afghanistan. With shares in Sudan’s ‘Sudatel’, Inida, Qatar’s Q-Tel and Thuraya, the satellite telephone service provider, Etisalat is a key regional player that lends its expertise and resources towards the betterment of information and communication technology.
Visit Etisalat at http://www.etisalat.ae.
About Research In Motion (RIM)
Research In Motion is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market. Through the development of integrated hardware, software and services that support multiple wireless network standards, RIM provides platforms and solutions for seamless access to time-sensitive information including email, phone, SMS messaging, Internet and intranet-based applications. RIM technology also enables a broad array of third party developers and manufacturers to enhance their products and services with wireless connectivity to data. RIM’s portfolio of award-winning products, services and embedded technologies are used by thousands of organizations around the world and include the BlackBerry® wireless platform, the RIM Wireless Handheld™ product line, software development tools, radio-modems and software/hardware licensing agreements. Founded in 1984 and based in Waterloo, Ontario, RIM operates offices in North America, Europe and Asia Pacific. RIM is listed on the Nasdaq Stock Market (Nasdaq: RIMM) and the Toronto Stock Exchange (TSX: RIM). For more information, visit http://www.rim.com or http://www.blackberry.com.
Forward-looking statements in this news release are made pursuant to the „safe harbor” provisions of the United States Private Securities Litigation Reform Act of 1995. When used herein, words such as „intend” and similar expressions are intended to identify forward-looking statements. Forward-looking statements are based on assumptions made by and information available to Research In Motion Limited. Investors are cautioned that such forward-looking statements involve risks and uncertainties. Important factors that could cause actual results to differ materially from those expressed or implied by such forward-looking statements include, without limitation, possible product defects and product liability, risks related to international sales and potential foreign currency exchange fluctuations, the initiation or outcome of litigation, acts or potential acts of terrorism, international conflicts, significant fluctuations of quarterly operating results, changes in Canadian and foreign laws and regulations, continued acceptance of RIM’s products, increased levels of competition, technological changes and the successful development of new products, dependence on third-party networks to provide services, dependence on intellectual property rights and other risks and factors detailed from time to time in RIM’s periodic reports filed with the United States Securities and Exchange Commission, and other regulatory authorities. RIM has no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. RIM assumes no obligations or liability and makes no representation, warranty, endorsement or guarantee in relation to any aspect of any third party products or services.
Celcom and RIM Launch the BlackBerry Storm Smartphone in Malaysia
Celcom continues to strengthen its BlackBerry offerings with the introduction of the award-winning BlackBerry Storm smartphone
Kuala Lumpur, Malaysia – Celcom (Malaysia) Berhad and Research In Motion (RIM) (Nasdaq: RIMM; TSX RIM) today introduced the BlackBery® Storm™, the world’s first ”clickable” touch-screen smartphone, to the Malayasian market. Distinguished with the GSMA’s Best Mobile Technology Breakthrough award at Mobile World Congress 2009, its innovative SurePress™ touch-screen responds like a physical keyboard by actually depressing ever so slightly when pressed and it supports single-touch, multi-touch and gestures for intuitive and efficient application navigation.
The BlackBerry Storm smartphone boasts exceptional performance, a stunning display, 3G (HSPA) network support, desktop-style web pages and advanced multimedia capabilities including a 3.2 megapixel camera with video recording, a powerful media player and an expandable memory card slot. In addition, the BlackBerry Storm includes a first class phone, easy access to popular IM and social networking services, built-in GPS and the industry’s leading email and messaging capabilities – all designed to give users an incredibly powerful, fast and intuitive mobile experience.
“Recognised as the market leader in the Malaysian mobile business industry, it is not surprising that Celcom continues to go a step further in offering only the best and most exciting products to ensure our customers’ telecommunications needs are constantly met,” said Dato’ Sri Shazalli Ramly, Chief Executive Officer, Celcom (Malaysia) Berhad.
“BlackBerry smartphones have been adopted by millions of business customers to drive productivity gains. Building from success in the business world to also meet consumer desires, the BlackBerry Storm addresses the lifestyle needs of Malaysians. We will be offering the BlackBerry Storm smartphone to both the consumer and enterprise markets. This smartphone’s cutting-edge features and capabilities, together with Celcom’s broadband network coverage, will be an attractive offering to Celcom customers,” said Dato’ Sri Shazalli.
“The BlackBerry Storm brings a new and improved user experience to touch-screen smartphones and with its rich set of communications features and multimedia capabilities packaged in a chic design, it offers an excellent choice to customers who are looking for a powerful, fun and fashionable handset to suit their mobile needs. We are very pleased to be working with Celcom to bring the BlackBerry Storm smartphone to their consumer and business customers in Malaysia,” said Dany Bolduc, Regional Director, Asia Pacific at Research In Motion.
Dato’ Sri Shazalli further added that as Malaysia’s No. 1 mobile broadband provider with the widest broadband coverage, Celcom’s launch of the BlackBerry Storm is now more relevant than ever as more and more Malaysians depend on instant connectivity when communicating with friends, family and business associates. Celcom currently offers broadband coverage in 71% of the populated areas in Malaysia and boasts the largest mobile broadband community, exceeding 270,000 mobile broadband subscribers as of the end of February 2009.
Availability
The BlackBerry Storm smartphone will be available for Celcom customers in Malaysia from end April at RM2,499. Rebates will be available subject to promotion plans. For more information, please visit http://www.celcom.com.my/business.
Celcom customers can also call 1-800-111-777 to order their BlackBerry Storm smartphone.
The BlackBerry Storm will also come with the flexible and cost-effective Celcom Email Plans, which cater to the different needs of Celcom’s customers. With these mobile email plans, users can access their corporate and personal email accounts from as low as RM38 a month. BlackBerry® Internet Service subscribers can select from plans for light or heavy email use and additional plans are available for organisations that deploy BlackBerry® Enterprise Server.
“We understand that our customers telecommunications needs vary, which is why we have come up with mobile plans that suit their particular requirements. Most importantly, our flexible mobile solutions enable customers to enjoy instant and reliable connectivity as well as seamless communication, anytime and anywhere,” Dato’ Sri Shazalli added.
In addition, Celcom will be introducing an exclusive section for BlackBerry users in its Channel X and Channel C wap portal which will consist of hundreds of premium and free content options as well as ringtones, games, applications, themes and much more. To access Channel X, customers just need to visit http://www.channelx.com.my or dial *188# from their mobile phones. Channel C is Celcom’s Malaysian content that offers the most rewarding downloads, which customers can access by typing *119# from their mobile phones.
Celcom and RIM Launch the BlackBerry Storm Smartphone in Malaysia
Celcom continues to strengthen its BlackBerry offerings with the introduction of the award-winning BlackBerry Storm smartphone
Kuala Lumpur, Malaysia – Celcom (Malaysia) Berhad and Research In Motion (RIM) (Nasdaq: RIMM; TSX RIM) today introduced the BlackBery® Storm™, the world’s first ”clickable” touch-screen smartphone, to the Malayasian market. Distinguished with the GSMA’s Best Mobile Technology Breakthrough award at Mobile World Congress 2009, its innovative SurePress™ touch-screen responds like a physical keyboard by actually depressing ever so slightly when pressed and it supports single-touch, multi-touch and gestures for intuitive and efficient application navigation.
The BlackBerry Storm smartphone boasts exceptional performance, a stunning display, 3G (HSPA) network support, desktop-style web pages and advanced multimedia capabilities including a 3.2 megapixel camera with video recording, a powerful media player and an expandable memory card slot. In addition, the BlackBerry Storm includes a first class phone, easy access to popular IM and social networking services, built-in GPS and the industry’s leading email and messaging capabilities – all designed to give users an incredibly powerful, fast and intuitive mobile experience.
“Recognised as the market leader in the Malaysian mobile business industry, it is not surprising that Celcom continues to go a step further in offering only the best and most exciting products to ensure our customers’ telecommunications needs are constantly met,” said Dato’ Sri Shazalli Ramly, Chief Executive Officer, Celcom (Malaysia) Berhad.
“BlackBerry smartphones have been adopted by millions of business customers to drive productivity gains. Building from success in the business world to also meet consumer desires, the BlackBerry Storm addresses the lifestyle needs of Malaysians. We will be offering the BlackBerry Storm smartphone to both the consumer and enterprise markets. This smartphone’s cutting-edge features and capabilities, together with Celcom’s broadband network coverage, will be an attractive offering to Celcom customers,” said Dato’ Sri Shazalli.
“The BlackBerry Storm brings a new and improved user experience to touch-screen smartphones and with its rich set of communications features and multimedia capabilities packaged in a chic design, it offers an excellent choice to customers who are looking for a powerful, fun and fashionable handset to suit their mobile needs. We are very pleased to be working with Celcom to bring the BlackBerry Storm smartphone to their consumer and business customers in Malaysia,” said Dany Bolduc, Regional Director, Asia Pacific at Research In Motion.
Dato’ Sri Shazalli further added that as Malaysia’s No. 1 mobile broadband provider with the widest broadband coverage, Celcom’s launch of the BlackBerry Storm is now more relevant than ever as more and more Malaysians depend on instant connectivity when communicating with friends, family and business associates. Celcom currently offers broadband coverage in 71% of the populated areas in Malaysia and boasts the largest mobile broadband community, exceeding 270,000 mobile broadband subscribers as of the end of February 2009.
Availability
The BlackBerry Storm smartphone will be available for Celcom customers in Malaysia from end April at RM2,499. Rebates will be available subject to promotion plans. For more information, please visit http://www.celcom.com.my/business.
Celcom customers can also call 1-800-111-777 to order their BlackBerry Storm smartphone.
The BlackBerry Storm will also come with the flexible and cost-effective Celcom Email Plans, which cater to the different needs of Celcom’s customers. With these mobile email plans, users can access their corporate and personal email accounts from as low as RM38 a month. BlackBerry® Internet Service subscribers can select from plans for light or heavy email use and additional plans are available for organisations that deploy BlackBerry® Enterprise Server.
“We understand that our customers telecommunications needs vary, which is why we have come up with mobile plans that suit their particular requirements. Most importantly, our flexible mobile solutions enable customers to enjoy instant and reliable connectivity as well as seamless communication, anytime and anywhere,” Dato’ Sri Shazalli added.
In addition, Celcom will be introducing an exclusive section for BlackBerry users in its Channel X and Channel C wap portal which will consist of hundreds of premium and free content options as well as ringtones, games, applications, themes and much more. To access Channel X, customers just need to visit http://www.channelx.com.my or dial *188# from their mobile phones. Channel C is Celcom’s Malaysian content that offers the most rewarding downloads, which customers can access by typing *119# from their mobile phones.
LG replicates high end design in its new digital TV monitor range
LG Electronics, a leading provider of business solutions, today announces the UK launch of its stylish range of digital TV monitors, the M7WD series. Inspired by LG’s high-end TVs, the M7WD range’s curvaceous shape and slim silhouette is complemented by the company’s signature style red-coloured back. The range is available now and is aimed at people looking to combine PC functionality with full HD technology, digital TV and radio.
With high-spec screen technology (20,000:1 digital fine contrast ratio), the M7WD range produces sharp images and users can enjoy clear sounds from its 3W built-in speakers. In addition, its numerous connection ports, including SCART, DVI and HDMI – suitable for high definition next generation content, such as Blu-Ray and HD DVD – make it ideal for multifunctional use.
„The new monitors are a result of an increased demand for stylish space-saving products. Our latest range is multifunctional and boasts high-end design, making it the ideal choice for consumers expanding the traditional set up for home entertainment.” explains Warren Lewis, general manager, Business Solutions, LG Electronics.
Available in two screen sizes, 19″ and 22″, the M7WD series in store now nationwide.
Key specifications of the M7WD series:
– 5m/s response time
– High resolution: 1920 x 1080
– Brightness: 300 nits
– 170 degree viewing angle
LG LAUNCHES NEW LAUNDRY RANGE
LG Launches New Laundry Range Focusing on Efficiency, Durability and Reliability
– Introducing Direct Drive Motor System with 10 Year Warranty –
Sydney, 6 May 2009 – LG Electronics Australia has launched its new laundry care range with Direct Drive Motor System. The range includes the new Stainless Steel Steam Washer, Steam Washer & Dryers, Combined Washer & Dryer, Front Load Washers and selected Top Load Washers
The Direct Drive System utilises fewer moving parts which reduces machine wear-and-tear and noise. LG has developed the system using state-of-the-art technology that integrates the motor to the centre of the drum, eliminating the belt and pulley. This new design also increases stability, durability and energy efficiency.
For consumers’ added peace of mind, The Direct Drive Motor also comes with a 10 year warranty (2 years parts & labour + 8 years on motor part) affording customers confidence in the quality of their LG Washer.
Further improving the efficiency of their laundry products, LG has ensured that all Steam Washer/Dryers, Combined Washer/Dryer, Steam Washer and Front load Washers (see model numbers at the end of this release) come with a 4.5 star Water Rating. This increased water rating provides yet another example of LG’s commitment to driving innovation and advances in addressing key consumer needs.
Glacel Lubrin-Zabat, Category Manager, Whitegoods, LG Electronics, is excited to announce this development in LG’s new laundry care range.
„LG is continually working to develop products that address consumer demands” she says.
„As economic pressures continue to affect our consumers, we know they are relying on manufacturers to provide products that will stand the test of time. With our new range of products, we have ensured the Direct Drive Motor is quieter, more efficient, more durable and covered by a ten year warranty for added peace of mind” added Mrs. Lubrin-Zabat.
The new range incorporates all of the unique design elements consumers have come to expect from LG. With sleek stainless steel and classic white finishes, ergonomic design and bold style features, LG continues to bring style to the home laundry.
All Steam Washer/Dryers and Steam Washer in this new range also feature the new Allergy Care Function and Steam Refresh Function providing a more hygienic wash.
Selected washers in the range have been fitted with larger doors for easy access when loading and unloading especially for large, bulky clothing, making the laundering process a breeze.
Utilising LG’s advanced technologies the new laundry series offers:
Allergy Care: Maintains a consistent temperature level of up to 60 degrees for ten minutes to assist in the reduction of more allergens such as common dust mites (on all Steam Washer/Dryers & Steam Washer)
Steam Refresh: A 20 minute cycle using no detergent and less than 1 litre of water that deodorises and reduce creases in your clothes without having to expose clothes to a full wash (on all Steam Washer/Dryers & Steam Washer)
Direct Drive Motor (10 year warranty): For a stable and quiet wash cycle; it is a state?of-the-art technology that integrates the motor to the centre of the drum, eliminating the belt and pulley. This means less noise, less vibration and increased durability. The Direct Drive Motor has also been given a 10 Year Warranty, 2 years parts and labour + 8 years on motor part (on all Steam Washer/Dryers, Steam Washers & Front Load Washers)
Steam Technology: To gently loosen dirt and remove stains for a clean wash (Steam Washers/Dryers & Steam Washers)
Pause & Add function: conveniently allows you to pause and add clothes to your wash load
Load Sensing: Automatically detects the load for optimum wash time and water consumption
Baby Care & Medic Rinse – washes at 60 degrees and rinses at 40 degrees
LCD Display: Easy to use and provides status messages during operation (selected models)
Wide Door*: Making loading and unloading easy for bulky items (Steam Washer/Dryers, Steam Washers & selected Front Load Washers)
Large 10kg Capacity: The large drum minimises tangling of clothes resulting in less wrinkles ? offering easier ironing (WD13050SD)
Intelligent Washing System – Sensors detect and adjusts imbalances and excessive suds during the operation for better washing performance ensuring efficient use of water and energy
Child lock features ? keeping your home safe and your kids out of harms way;
Water Rating ? 4.5 stars
CONSUMER NOTIFICATION LG WEEKEND AWAY PROMOTION
of the Weekend Away promotion entitlement.
All customers who have previously registered for the Weekend Away promotion and are entitled to receive a weekend away but have not yet redeemed their accommodation offer are to contact LG.
WHAT TO DO
Affected customers are requested to visit http://www.weekendaway.net.au
For alternate options please call the LG Weekend Away helpline on 1300 304 202 or email your enquiry to weekendaway@campaign.net.au
Please do not use any previous contact details you may have received.
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Gsm Word !! 